I booked this hotel in July for two nights in early September. The hotel is in the heart of the old town of Rhodes and isn’t accessible via motorised vehicles. I caught the airport bus to its terminus in the new town and then followed the signs for the old town. I had my map with me, but still went wrong a couple of times, being redirected by friendly English-speaking locals to the correct street.
I arrived at 10pm and the owner looked worried when I said who I was. I had been double-booked, so there was no room for me. The owner found me a room at an adjoining hotel, which he paid the cost of, and offered me dinner at their restaurant for free that night. As customer care is concerned, this is 11/10 and I enjoyed the baked cheese, local fish, beer, and ouzo immensely. The following morning I had breakfast – Greek yoghourt with local honey, fresh bread, home-made jam, freshly-squeezed orange juice, fresh fruit, and coffee. This set me up for the whole day and I moved into the Marco Polo Mansion that night. I was given a studio room and again had dinner at their cafe, which is in a courtyard open to the stars with trees and plants dotted between the tables.
When I go back to Rhodes I will stay here again. The main tourist sights are perhaps five minutes away from the hotel, the ferries are 10-20 minutes away, depending on where you are going, though the greatest pleasure is getting lost in the narrow streets of the old town, where none of the scooters are locked overnight, where bougainvillea is draped over the walls, and where there are a number of interesting sights not mentioned in all of the guidebooks.